Terms

Fantasy Belles Terms & Conditions


Customer Support and Service

If you have any queries please email us at 
sales@fantasybelles.com and we will aim to respond within 24 hours.

Email: sales@fantasybelles.com (PLEASE EMAIL FOR A FASTER RESPONSE) 

Payment Methods

·         Paypal (Don't have a Paypal accoutn? please choose card option to the left of the Paypal homepage

·         Visa, MasterCard, Switch, Solo, Delta (encrypted and processed by Paypal)

·         Bank Transfer – Details given on request

·         Cash in to any Barclays Bank – Details given on request

Postage & Packing Costs  -  THE POSTAL CUT OFF DATE IS THE 20TH DECEMBER - ALL ORDERS WILL BE DISPACTHED ON THE 28TH DECEMBER
 
UK Postage & Packaging                            =  £3.99   1-5 days from purchase - depending on stock availability (please purchase Special Delivery option for fast delivery)
Europe                                                            =  £4.99    6-10 Days 
International Postage & Packaging           =
  £8.99    7-13 Days (Varies depending on country and postal system)
 
Delivery Method - UK orders are sent via Royal Mail First Class Recorded Delivery... More UK options as follows:
  • Returns & Exchange Policy

If you wish to return something please EMAIL us at sales@fantasybelles.com with your reason for return (Return address will only be given upon request -  PLEASE DO NOT RETURN TO THE ADDRESS ON THE BACK OF THE PARCEL.

Returns and exchanges are accepted on lingerie if adhered by the following guidelines:

  • Items must be returned within the original coded packaging and in the same condition as it was received
  • The lingerie must not look or smell as though it has been worn
  • Thongs / Knickers must not have been tried on at any time
  • Returns must be sent back within 7 days of purchase (we recommend Recorded Delivery) - refunds or exchange will not be issued after 7 days of purchase
  • You will be refunded for full priced items excluding delivery costs
  • For items sold at sale or discount prices an exchange only will be accepted
  • All items within the body shaping category are non returnable due to hygiene reasons
  • Any Items returned wihout the orginal clear packaging will NOT be accepted for return as it will not be suitable for resale

 

eCommerce Software by CubeCart